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Our Privacy Policy was last updated on 22/11/2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
1.1 Interpretation
The words of which the initial letter is capitalised have the meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in singular or plural.
1.2 Definitions
For the purposes of of this Privacy Policy:
- ‘Account’ means a unique account created for You to access our Service or parts of our Service
- ‘Business’, for the purpose of the GDPR and CCPA, refers to the Company as the legal entity that collects personal data and determines the purposes and means of the processing of personal information.
- ‘Company’ (referred to as either ‘The Company’, ‘We’, ‘Us’, or ‘Our’ in this Agreement) refers to ‘The Institute of Analytics’, the trading name for The Society of Analytics.
- ‘Data Controller’ referred to as ‘We’ or ‘Us’ or ‘Our’ in this Agreement refers to the company as the legal person which alone or jointly with others determines the purposes and means fo the processing of Personal Data.
- ‘Country’ refers to the UK.
- ‘Data subject’ means an identified or identifiable living person to whom personal data relates.
- ‘Cookies’ are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- ‘Device’ means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- ‘Service’ refers to the Website API and interface for members to access.
- ‘Personal data’ is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
For the purposes of CCPA, Personal data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
- ‘Sale’ means selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing or by electronic or other means, a Data subject’s personal information to a third party for monetary or other valuable consideration.
- ‘Service’ refers to the website.
‘Service Provider’ means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the Business to facilitate the Service, ro provide the Service on behalf of the Business, to perform services related to the Service or to assist the Business in analysing how the Service is used. For the purpose of GDPR, Service Providers are considered Data Processors.
- ‘Usage Data’ refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example the duration of a page visit).
- ‘Website’ refers to the IoA Member Portal Accessible from https://ioaglobal.org/
- ‘You’means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR You can be referred to as the Data Subject or the User as you are the individual using the Service.
2. Data Collection
2.1 Types of Data Collected
2.1.1 Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email Address
First name and last name
Address, Province, ZIP/Postal Code, City, Country
Telephone number
Occupation (CCPA only)
Usage data
2.2 Usage data
Usage data is collected automatically when using the Service.
Usage data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and dates of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic information.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
2.3 Tracking Technologies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyse Our Service. The Technologies We use may include:
2.3.1 Cookies or Browser Cookies.
A Cookie is a small file placed on Your Device, You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
2.3.2 Web beacons
Certain sections of Our Service and our emails may contain small electronic files known as web beacons (also referred to as gifs, pixel tags, and single-pixel gifs) that permit the Business, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be ‘Persistent’ or ‘Session’ Cookies. ‘Persistent cookies’ remain on Your personal Device when You go offline, while ‘session cookies’ are deleted as soon as You close Your web browser.
We use both session and persistent cookies for the purposes below:
2.3.4 Necessary and essential cookies
Type: Session cookies
Administered by: Us
Purpose: These cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate Users and prevent fraudulent use of User accounts. Without these cookies, the Services that You have asked for cannot be provided, and We only use these cookies to provide You with those services.
2.3.5 Cookies policy / notice acceptance cookies
Type: Persistant cookies
Administered by: Us
Purpose: These cookies identify if Users have accepted the use of cookies on the Website. Please find our Cookie consent on
2.3.6 Functionality cookies
Type: Persistent cookies
Administered by: Us
Purpose: These cookies allow us to remember choices You make when You use the Website, such as remembering Your login details. The purpose of these cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.
2.3.7 Tracking and performance cookies
Type: Persistent cookies
Administered by: Third Parties
Purpose: These cookies are used to track information about traffic to the Website and how Users use the Website. The information gathered via these cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the Device You use to access the Website. We may also use these cookies to test new pages, features or functionality of the Website to see how users react to them.
Services we use:
Cookiebot
3. Use of Your Personal Data
3.1 The Business may use Personal Data for the following purposes:
To provide and maintain Our Service, including to monitor the usage of our Service.
To manage Your Account, including to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract, including the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You, including by email, telephone, SMS or other equivalent forms of electronic communication when necessary and reasonable for their implementation.
To provide You with news, including special offers and general information about the goods and services and events which we offer and which are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests to Us
For business transfers: We may use Your information to evaluate or conduct restructuring, reorganisation, dissolution or other sale or transfer of all of Our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding in which Personal Data held by Us about Our Service users is among the assets transferred.
For other purposes. We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.
3.2 We may share Your personal information in the following situations:
3.2.1 With Service Providers
We may share Your personal information with Service Providers to monitor and analyse the use of Our Service, for payment processing, or to contact You.
3.2.2 For business transfers
We may share or transfer Your personal information in connection with, or during, negotiations of any merger or sale of the Company assets, financing or acquisition of all or a portion of Our business to another company.
3.3.3 With Affiliates
We may share Your information with Our affiliate, in which case, we will require those affiliates to honour this Privacy Policy. Affiliates include any other joint venture partners or other companies that We control or that are under common control with Us.
3.2.4 With business partners
We may share Your information with Our business partners to offer You certain products, services or promotions.
3.2.5 With other users:
When You share Your information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
3.2.6 With Your consent
We may disclose Your personal information for any other purpose with Your consent.
4. Retention of Your Personal Data
The Business will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Business will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.
Standard retention:
3 years from the date of closure of the account, or sooner on request.
5. Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
You consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate safeguards in place to protect the security of Your data and other personal information.
6. Disclosure of Your Personal Data
6.1 Business transactions
If the Business id involved in s merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
6.2 Law enforcement
Under certain circumstances the Business may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).
6.3 Other legal requirements
The Business may disclose Your Personal Data in the good faith belief that such action is necessary for the following purposes:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
7. Security of Your Personal Data
All data is entered by our secure portal and application form, and processed in compliance with the national data protection laws in the UK (currently GDPR), Europe (GDPR should the UK leave the current agreement) and the California Consumer Protection Act. The security of Your personal data is important to Us but no method of transmission over the Intern, or method of electronic storage can be 100% secure. The security of Your personal data is important to us. While We will work hard to use commercially acceptable means to protect Your Personal Information, We can not guarantee its absolute security.
8. Processing Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third parties collect, use, store and process information about Your activity on Our Service in accordance with their Privacy Policies.
8.1 Analytics
We may process Your Personal data to gain insights into
We currently use:
- Google Analytics
- Microsoft Clarity
8.2 Email
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We currently use:
- Gmail
- Mailchimp
8.3 Payments
We may provide paid products or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
We currently use:
- Stripe (a PCI Level 1 Service Provider)
9. GDPR Privacy Policy
9.1 Legal basis for processing Personal Data under GDPR
We may process your Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provisions of Personal Data is necessary for the compliance with a legal obligation to which the company is subject.
Legal Obligations: Processing of Personal Data is necessary for compliance with a legal obligation to which the Business is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of any other natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Business.
Legitimate interests: Processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Business.
9.2 Your rights under GDPR
The Business undertakes to respect the confidentiality of Your Personal Data and rto guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request a deletion of Your Personal Data within Your account settings section. If You are unable to perform these actions Yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis of Our processing and there is something about Your particular situation, which makes You want to object to Our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data where there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You or to a third party You have chosen, Your Personal Data in a structured, commonly used, machine readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your Consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
9.3 Exercising your GDPR Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please not that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to response to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EAA) or the United Kingdom of Great Britain and Ireland, please contact Your local data protection authority.
10. CPPA Privacy Policy
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users and others who reside in the State of California.
10.1 Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal which we may collect or may have been collected from members who may or may not be California residents, in the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
10.1.2 Categories of information collected
Category A Identifiers
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number or other similar identifiers.
Collected?: Yes
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e))
Examples: A name, signature, Social Security number. Physical characteristics or description, address, telephone number, passport number, driver’s license number or state identification card number, insurance policy number, education, employment, employment history, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected?: Yes
Category C Protected classification characteristics under California or federal law
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected?: Yes
Category D: Commercial information
Examples: Records and history of products or services purchased or considered.
Collected?: Yes
Category E: Biometric information
Examples: Genetic, physiological, behavioral, and biological information, or activity patterns used to extract a template or other identifier or identifying information such as finger prints, faceprints and voice prints, iris or retina scans, keystroke, gait or other physical patterns and sleep health or exercise data.
Collected?: No
Category F: Internet or other similar network activity
Examples: Interaction with our Service or advertisement.
Collected?: Yes
Category G: Geolocation data
Examples: Approximate physical location
Collected?: No
Category H: Sensory data
Examples: Audio, electronic, visual, thermal, olfactory or similar information.
Collected?: No
Category I: Professional or employment related information
Examples: Current or past job history or performance evaluations
Collected?: Yes
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Prt 99))
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial records, or student disciplinary records.
Collected?: Yes
Category K: Inferences drawn from other personal information
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behaviour, attitudes, intelligence, abilities and aptitudes.
Collected?: Yes
10.1.2 Under CCPA, personal information does not include:
Publicly available information from government records
Deidentified or aggregated consumer information
Information excluded from the CCPA’s scope such as: Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Californian Confidentiality of Medical Information Act (CMIA) or clinical trial data.
Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA) and the Driver’s Privacy Protection Act of 1994.
10.2 Sources of personal information
We obtain the categories of personal information listed above from the following categories of sources:
Directly from You. For example, from the forms You complete on our Service, preferences You express or provide or from Your purchases on our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through Our Service.
From Service Providers. For example, third-party service providers to monitor and analyse the use of our Service, third-party vendors for the processing of payments, or other third-party vendors that We use to provide the Service to You.
10.3 Use of Personal Information for Business or Commercial Purposes
We may use or disclose personal information We collect for ‘business purposes’ or ‘commercial purposes’ (as defined under the CCPA), which may include the following examples:
To operate our Service and provide You with our Service
To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
To fulfil or meet the reason You provided the information. For example, if You share Your contact information to ask a question about Our Service, We will use that personal information to respond to Your inquiries. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
For internal administrative and auditing purposes
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
Please note that the examples above are illustrative and not exhaustive. For more information on how we use data, please refer to our ‘Use of Your Personal Data’ section.
If We decide to collect additional categories of personal information or use the personal information We collect for materially different, unrelated or incompatible purposes, We will update this Privacy Policy.
10.4 Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose and may have used or disclosed in the last 12 months the following categories of personal for business or commercial purposes:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e))
Category C Protected classification characteristics under California or federal law
Category D: Commercial information
Category F: Internet or other similar network activity
Category I: Professional or employment related information
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
10.5 Sale of personal information
As defined in the CCPA, ‘sell’ and ‘sale’ mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We may sell or may have sold in the last 12 months the following categories of personal information:
None.
10.6 Share of personal information
We may share Your personal information identified in the above categories with the following categories of third parties:
Service Providers:
Payment processors
Our affiliates
Our business partners
Third party vendors to whom You or Your agents authorise Us to disclose Your personal information in connection with products or services We provide to You.
10.7 Personal Information of Minors Under 16 Years of Age
We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.
If You have reason to believe that a child under the age of 16 has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.
10.8 Your Rights under the CCPA
The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
- The categories of personal information We collected about You
- The categories of sources for the personal information We collected about You
- Our business or commercial purpose for collecting or selling that personal information
- The categories of third parties with whom We share that personal information
- The specific pieces of personal information We collected about You
- If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
- The categories of personal information categories sold
- The categories of personal information categories disclosed
- The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.
- The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to.
- Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:
- Denying goods or services to You
- Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
- Providing a different level or quality of goods or services to You
- Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services
10.9 Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:
By visiting this page on our website: https://ioaglobal.org/contact-us/
By sending us an email: hello@ioaglobal.org
Only You, or a person that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
1. Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
2. Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.
We cannot respond to Your request or provide You with the required information if we cannot:
1. Verify Your identity or authority to make the request
2. And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.
Formats currently available:
.csv, .xml, .pdf
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
10.10 Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, regardless of whether you are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
Be aware that while we take Your request seriously, Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
11. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By visiting this page on our website: https://ioaglobal.org/contact-us/
- By sending us an email: hello@ioaglobal.com