Terms of Use

This website is managed by the Institute of Analytics, a trading name of The Society of Analytics. We are registered in England and Wales under registration number 11109793.

Our registered address is 167-169 Great Portland Street, 5th Floor, London W1W 5PF United Kingdom. If you have any questions regarding the website, terms of use, cookie policy, privacy policy, intellectual property, liability or otherwise, please contact us by sending an email to support@ioaglobal.org or write to us at our registered address.

For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at ioaglobal.org. “Service” refers to the Company’s services accessed via the Site. The terms “we”, “us”, “our”, and “IoA” refer to the Company. “You” refers to you, as a user of our Site or our Service.

The following terms apply when you view or use the service via our website located at ioglobal.org. Please review the terms carefully. By accessing or using this Site, you signify your agreement to the terms of use contained in this statement. If you do not agree to these terms, you should not use the Site. All rights not expressly granted are reserved.

Please review the terms carefully. By accessing or using this Site, you signify your agreement to the terms of use contained in this statement. If you do not agree to these terms, you should not use the Site. All rights not expressly granted are reserved.

About our use of cookies

This website uses cookies.

We use cookies to personalise content, to provide social media features and to analyse our traffic to optimise member experience. We do not sell or share information about you with third  parties.

Types of cookies


Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of our member site and website. The website and member site cannot function properly without these cookies.


Preference cookies enable the website to remember information that changes the way the website behaves or looks, like the region you are in.


Statistic cookies help us understand how visitors interact with websites by collecting and reporting information anonymously.


Your consent applies to the following domain:


You can withdraw or change your consent to cookies at any time by emailing support@ioaglobal.org.

Learn more about who we are and how we process personal data in our Privacy Policy.

Privacy Policy

Your privacy is important to us.

If you have any questions regarding this privacy policy, you may contact us using the information above.

Download IoA Generative AI Policy

What information do we collect?

You may wish to visit the Site anonymously. If you choose to register on our website, three categories of data that we use in interactions with you will be processed:

Account data

When you register for a service on our Site, sign up for membership, sign up for our newsletter, respond to a survey or contact us, basic contact details are collected such as e-mail address and name of your contact person, company name, address, any purchase order number, any e-mail address of invoice receivers and masked credit card or bank account details.

Configuration data

We collect your direct input to our cloud service using the IoA member platform after login, like the e-mail addresses of staff or students who you wish to sign up to membership.

End user data

End user data is data generated by the end users browsing the membership Site. When an end user submits a consent form, the following data will be logged:

  • The End User’s IP number in anonymized form

  •  The date and time of the consent

  • The URL from which the consent was submitted

  • The End User’s consent state, serving as proof of consent

  • An anonymous, random and encrypted key value.

The key and consent state are also saved in the End User’s browser in the first party cookie consent so that the website can automatically read and respect the End User’s consent on all subsequent page requests. The key is used for proof of consent and an option to verify that consent state stored in the End User’s browser is unaltered.

Subscription data

The service automatically generates metadata based on your actions e.g. Subscription data, like start date, and latest invoice date. Issued invoices are stored so that you can access any issued invoices.

What do we use your data for?

  • To personalise your experience

  • To enable you to control the user experience

  • To improve our website and member Site

  •  To identify you as a contracting party

  • To enable secure login for you in the member Site

  • To establish a primary channel of communication with you

  • To enable the automatic handling of subscriptions

  • To send periodic e-mails.

If at any time you would like to unsubscribe from receiving future e-mails you can contact us on support@iaoglobal.org.

How do we protect your data?

No personal data is stored permanently outside the IoA platform. The physical security is maintained by IoA’s subcontractors and those data centres comply with ISO 27001 for physical security. We only share your data with third parties contracted to support us to deliver services when necessary. All data transits of private and confidential information are encrypted to align with best practices for protecting confidentiality and data integrity. The IoA uses industry standard protocols between devices and data centres.

All personnel are subject to full confidentiality and any subcontractors and sub-processors are required to sign a confidentiality agreement. Any device used to access the data must be logged into the IoA member Site and access to data is controlled on a need-to-know basis. Personal data are never stored on mobile media like USB sticks.


The IoA will keep you informed of any changes to our data use policy. You may request information on where and how your data is stored, secured and used.

The ability to intervene

The IoA enables your rights of access, rectification, erasure, blocking and objection by offering the option to send instructions to support@ioaglobal.org. The overall responsibility for data security lies with the IoA’s Data Protection Officer who educates and updates all personnel on the data security measures outlined in this privacy policy.

Personal data breach notification

On the event of a discovery that your data is compromised, the IoA will notify you and the appropriate authorities within 72 hours by e-mail with information about the extent of the breach, the data that is affected and any impact of the IoA’s plan for measures to secure data and limit additional detrimental effects on data subjects.

Does the IoA disclose information to third parties?

The IoA does not sell, trade or otherwise transfer personally identifiable information to third  parties. We may share data with trusted third parties and subcontractors who assist us in operating our website, conducting our operations or servicing you. Such trusted third parties will have access to personally identifying data on a need-to-know basis and will be contractually required to keep information confidential.

We may also release information when we believe release is appropriate to comply with the law, enforce our Site policies or protect our rights or the rights of other members.

Subcontractors / trusted third parties

The IoA will monitor subcontractors’ and sub-processors’ maintenance of standards to ensure that data protection requirements are met.

The IoA will not disclose member data to law enforcement except when instructed by you or when required by law. When governments make a lawful request for data, the IoA will only release specific data mandated by the relevant demand.

Access and data portability

You may receive confirmation whether any personal data concerning you are being processed by contacting the IoA on support@ioaglobal.org at any time. You may order a data copy which will be delivered within 20 working days by the IoA as a .csv file. You may transmit this data to another controller of the data. 

Requests for rectification, restriction or erasure of the personal data


You may at any time and without undue delay rectify inaccurate personal data concerning you.

Restriction of processing personal data

You may at any time request to restrict personal data if:

a)       You contest the accuracy of the data

b)      The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use

c)       The IoA no longer needs the personal data for the purpose of processing, but they are required by you for the establishment of legal claims.


You may at any time and without undue delay request the erasure of personal data concerning you and the IoA will erase the personal data without undue delay if:

a)       The personal data are no longer necessary in relation to the purposes for which they were collected

b)      You withdraw your consent on which the processing is based and where there is no other legal grounds for processing

c)       The personal data have been unlawfully processed

d)      The personal data have to be erased for compliance with a legal obligation in national law.

Data Retention

Due to tax regulations, account data will be retained for up to five full fiscal years from your cancellation of membership or service.

Configuration data and system generated data will be erased immediately when you cancel membership or the service.

You cannot require the IoA to change the default data retention periods unless compliance with national law requires it.

You may request a copy of the data before you terminate your membership.

Your consent

By using our Site and our member site you consent to this Privacy Policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. This Privacy Policy was last modified on 20 September 2022.


You can lodge a complaint with a relevant national supervisory authority at any time.

Intellectual Property Rights: Our website

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Site (including, but not limited to, information, photographs and graphical images) is owned by IoA.

IoA (word and logo) is a registered trademark.

You may print or download material from this Site only if:

  • It is for non-commercial or personal use

  • It is not stored on any medium other than for subsequent viewing or for personal use

  • It is not reproduced, modified, adapted or processed

  • The IoA copyright notice and this permission notice appears in all copies.

No part of this Site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without IoA’s prior written permission.

Use of the IoA logo on social media sites

Third parties are setting up groups and pages on Facebook and other social media platforms which display the IoA logo (a representation is below) and create the impression that they originate from or are approved by IoA.

These activities not only infringe our intellectual property rights but are likely to breach the relevant terms and conditions between the third parties and social media platforms. These platforms will therefore remove the relevant pages if asked to do so by us.

We do not want to prevent anyone from creating groups and pages on Facebook or any other platform about our courses or IoA in general. However, we do ask the relevant parties to respect our intellectual property rights by ensuring that the pages and groups do not use our logo or create the impression that they originate from or are approved by us.

In order to avoid any disputes arising, we would like to provide the following guidance:

  • The IoA logo should never be used

  • The IoA word mark can be used as a title for the group or page only as long as the word “unofficial” appears next to it

  • The relevant page should carry the following disclaimer in a prominent position:

“This group is not associated with or approved by IoA and the views expressed on this page do not necessarily reflect the views of IoA”.

IoA reserves the right to amend or alter these guidelines from time to time.

If you have any questions about these guidelines please email support@ioaglobal.org.

Copyright Infringement: Our Qualifications

IoA has made, and continues to make, significant investment to develop globally recognised and relevant qualifications.

Any attempt to copy, replicate or translate any aspect of IoA’s qualifications is an infringement of IoA’s intellectual property rights and, as such, provides grounds for IoA to pursue a claim for copyright infringement.

IoA will pursue copyright infringement claims in the event that any of the circumstances outlined below occur:

  • Copying, reproduction or translation of the content of any part of the IoA’s qualifications i) in full ii) where it is found that the substantive part of a text is a copy, reproduction or translation of any part of IoA’s qualifications

  • Copying, reproduction or translation of the style and/or design of any part of IoA’s qualifications.

IoA expects all stakeholders and interested parties to respect the intellectual property rights subsisting in its qualifications.

*IoA’s qualifications include the syllabus and examinations for the IoA Qualification, Certificate in Business Analytics, Certificate in Data Analytics, Diploma in Business Analytics, Diploma in Data Analytics, Professional Diploma in Data Science & Analytics, Professional Diploma in Business Intelligence & Analytics.


IoA has used reasonable care and skill in compiling the material on this Site but makes no warranty as to its accuracy or completeness. IoA accepts no liability for any errors or omissions in the material, or for any action or decision taken or not taken as a result of using this Site.

This Site may contain material provided to IoA by third parties. Those providing such material are responsible for ensuring that it complies with international and national law. IoA reserves the right to delete, suspend or change the position of any such material and accepts no liability for any error or omission in it.

IoA endeavours to ensure that this Site is normally available 24 hours a day. It may, however, suspend access to this Site without notice at any time and accepts no liability for any consequences of the Site being unavailable for any reason.

Links to and from other sites

Hypertext links from this Site to other Sites are provided ’as is’ with no warranty, express or implied, for the information provided within those other Sites. Any hypertext links to this Site must go to the home page.